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Web & SMS Terms of Use

SMS Terms of Use

This Terms of Use and Disclaimers (the “Agreement”) is between you (the “User”) and Community Loan Servicing, LLC, and its affiliates and subsidiaries (collectively “Community”). This website (the “Website”) is offered to you, the user, conditioned upon your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Website constitutes your agreement to all such terms, conditions, and notices. If you do not agree with any of the terms of this Agreement, do not use this Website.

Copyright Notice

The material available on the Website (the “Content”) is copyrighted by Community unless otherwise indicated. All rights are reserved by Community and, except for purposes of researching or applying for a loan or loan workout, the content may not be reproduced, downloaded, disseminated, published, or transferred in any form or by any means, except with the prior written permission of Community.

Minors

This Website is not targeted towards or intended for use by, anyone under the age of eighteen (18). If you are under the age of 18, you are not permitted to use this Website.

Legal Notice and Disclaimer

The Content on this Website is intended to provide general information to the public and is not a substitute for retaining competent professional advice or counsel. The Content does not constitute legal, accounting, or other professional advice of any kind. Your use of this Website does not create a relationship with Community.
COMMUNITY MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY CONTENT ON THIS WEBSITE. INFORMATION CONTAINED HEREIN IS PROVIDED ON AN “AS IS” BASIS WITHOUT ANY WARRANTY OF ANY KIND.
UNDER NO CIRCUMSTANCES SHALL COMMUNITY BE LIABLE FOR ANY DAMAGES, INCLUDING, BUT NOT LIMITED TO, SPECIAL, DIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN ANY MANNER ASSOCIATED WITH THE USE OF THE WEBSITE.THE PROVISIONS CONTAINED IN THIS SECTION SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

No Unlawful or Prohibited Use

As a condition of your use of this Website, you warrant to Community that you will not use this Website or any Content on the Website for any purpose that is unlawful or prohibited by this Agreement.

Links to Other Websites

At certain places on this Website, live “links” to other Internet addresses can be accessed (“Linked Websites”). Such Linked Websites contain information created, published, maintained, or otherwise posted by institutions or organizations independent of Community. Community does not endorse, approve, certify, or control these Linked Websites and does not guarantee the accuracy, completeness, efficacy, timeliness, or correct sequencing of information that they contain. Use of Linked Websites is voluntary, and should only be undertaken after an independent review of the accuracy, completeness, efficacy, and timeliness of the information contained therein. In addition, it is the User’s responsibility to take precautions to ensure that material selected from such Linked Websites is free of such items as viruses, worms, Trojan horses and other items of a destructive nature. Community is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of the use of such Linked Websites, or reference to or reliance on information contained therein.

Modification of these Terms, Conditions, and Notices

Community reserves the right to change this Agreement at any time.

General

Community reserves the right to cancel or suspend your authorization to use this site at any time for any reason, including, but not limited to, your violation of the terms of this Agreement.
By accessing this Website, you have directed your system to computers located in the State of Florida or in a secondary location. You agree that disputes arising out of or relating to the Content or the Website are to be governed by the laws of the State of Florida, without regard to principles of conflict of law. You consent to the exclusive jurisdiction of courts sitting in the State of Florida in all disputes arising out of or relating to the Content or the Website.
If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law, including without limitation, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provisions will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in full force and effect.
This Agreement constitutes the entire agreement between you and Community with respect to the use of this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Community with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
The Content on the Website is provided for informational purposes only and is not a solicitation or offer to sell securities, nor should it be used by others in connection with any sale, offer for sale, or solicitation of an offer to purchase securities.
Any rights not expressly granted herein are reserved.

*Effective date February 26, 2019

SMS Terms and Conditions

Program Description

Community Loan Servicing LLC (“Community”) and its service providers may use an automatic telephone dialing system (“autodialer”) to deliver Community text messages to you. Community text messages are intended to provide you with information about your loan account(s) being serviced at Community.

Message Frequency

The number of Community text messages sent may vary depending on the number of Community’s text messaging programs enlisted as well as the specific status of your loan account(s).

Cost

Message and data rates may apply to every text message sent or received, as outlined in your mobile rate plan (please contact your mobile provider for your pricing information).

How to Opt-Out

To stop receiving text messages, reply STOP to any text received from Community that you no longer wish to receive. You will receive a final text as confirmation of your opt-out.

Privacy

Please click this link to access Community’s privacy policy.

Access or Delivery to Mobile Network is Not Guaranteed

Community and/or carriers are not liable for delayed or undelivered messages.

Support/Help

To request more information, reply HELP to any text received from Community about which you have questions.  Additionally you can call 817-799-5480 or email smssupport@communityloanservicing.com.

Changes to Terms and Conditions

Community may modify these SMS Terms and Conditions at any time.  Any such changes shall take effect when posted to Community’s website.  Continued consent to receive Community text messages will indicate acceptance of those changes.

Your Mobile Telephone Number:

You represent that you are the account holder for the mobile telephone number(s) that you provide or that you have the account holder’s permission to enter the mobile telephone number(s) that you provide. You agree to maintain accurate and up to date information with Community including notifying Community immediately if you change or cease being the regular user of, your mobile telephone number.

No Warranties:

THIS COMMUNITY PROGRAM IS PROVIDED AS IS, WHERE IS AND WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, WRITTEN, ORAL OR ARISING UNDER CUSTOM OR TRADE. COMMUNITY DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.